Buy

Feeling confident on Auction Day resulted in a great buy

“We wanted to buy a property that would grow in value and on identifying that property, feel confident going into an auction. Your advice and knowledge throughout the process made our decision making so much easier. We had a great result on auction day and given it was the first auction we bid at, it was an extremely good outcome.”

John Callanan and Sam Turcinovic, bought in Glen Iris, Nov 2008

A large home purchase made easy

“We were looking to make a large purchase, being our family home, and were referred to Synergy for their ability to access a large pool of properties, their experience in finding suitable homes and their negotiating skills. On appointing Synergy, we were given very good unbiased advice which made choosing a property a lot easier, and great service which kept us in touch through the whole process. It was such a positive experience buying our family home at a very good price.”
Erica Wells and Slavko Peraic, bought in Mt Waverley, May 2009

Investor recommended by financial adviser

“We were wanting to buy an investment property and on the recommendation of our financial adviser, engaged Hugh for his professional property knowledge. The personal time spent by Hugh on the search and his advice provided for a very positive experience. Synergy will now be managing the rental of our purchased property.”
Philip and Caroline Dowman, bought in April 2010

Sell

Rational decision making, leave out the emotion

“The advice given by Synergy in selling our home helped us make rational decisions and leave out the emotions. Hugh has a great knowledge base and is calm personally, and his staff is very friendly and accessible, making us feel like very important clients throughout.

Many thanks to everyone we dealt with, especially Hugh and Helen. We will have no hesitation in using your services again, and recommending the company to others. Hiring solid advice is very reassuring and we achieved a fantastic result, well over reserve.”

Richard Jagger, sold in East Malvern , Dec 2009

Easing the process of selling aunt’s deceased estate

“Selling our aunt’s deceased estate in Melbourne with all of us living in country Victoria and interstate was proving to be stressful and difficult. We were referred to Synergy and the experience was all very positive. The advice was accurate and timely, we had excellent contact (phone messages and emails kept me fully informed), the pre-sale briefing was very good and the selling result was fantastic - $920,000 (over $100,000 over reserve). I have been spruiking the advantages of a sellers agent and the excellence of Synergy to a range of people ever since.”

Jan Boynton, sold in Murrumbeena, Dec 2009

Authoritative advice helps first time sellers to sell above expected price

“We hadn’t sold a house before so we were looking for authoritative advice and a single point of contact. With Hugh managing our sale, everything was made very clear and we were fully informed at all times. The explanations about how house selling and buying actually works, and selling over our expected price by $150,000 were definitely the highlights.”

Gerald Terenyi, sold in Templestowe, Jan 2009

Better than anticipated result generated by the marketing and sales strategy

“I was selling the property on my father’s behalf and engaged the services of Hugh as I knew he could accommodate the dynamics of the family with his professional manner, attention to detail and focus. The result was better than I anticipated which I believe was a result of the wide range of buyer interest and expectations of the bidders that was generated by the marketing and sales strategy. Hugh, thanks for your help and I believe my father is about $100,000 (net) better off than if we had gone down one of the alternative roads explored by the family.”

Jack Waldron, sold in Kew, June 2009

Time poor, living interstate and in need of unbiased advice

“Living interstate and with a lack of personal time to dedicate to home sale and re-purchase research, I was in need of expertise to help develop my future home ownership goals. Your advice with the sale was 100% spot on and your realistic management of expectations within current market conditions was unbiased and provided great support. I’ll definitely be looking to use your services in the purchase of my new home.”

Yvette Van Velzen, sold in Essendon

Easing the stress on selling the family home and moving to the country

“It is very stressful selling the family home, and so we felt we needed a mediator between us and the real estate agency. We had the confidence Hugh would be able to do this and from the beginning of the process, having him ‘on side’ made it so easy and ‘do-able’ – particularly on auction day when having Hugh there was very reassuring for us both. It was all such a positive experience, and with everyone involved from Synergy so professional, organised and pleasant.”

Ann and Michael Keaney, sold in east Malvern, April 2009

Manage

“I have other rental properties interstate. Chantal has been the best and the most professional rental manager I have ever had. It’s been a pleasure doing business over the last 10 years. Chantal’s expertise as a rental manager and professionalism... she always keeps me updated via email and responds promptly to all my queries.”
C Hynes, Armadale, managed since 2000

Why did you become a client of Synergy?

1. Dissatisfied with previous agent
2. Recommended by friend
3. Rentals are important to Synergy’s business.

Jayne & Mitch Dowd, South Melbourne, managed since 2010

“Chantal is very proactive, and kept us informed all the way.”
Brian & Jennifer Simpson, Malvern, managed since 2000

“Rachel has control of the process and communicates well. No complaints at all – you would be the first to know if we had any. Rachel’s organisational skills and prompt follow up on progress are great.”
Phillip & Beverly Tamblyn, Gardenvale, managed since 2004

“My property is inspected and maintained in good condition. Tenants also seem to be of higher quality.”
Alison Thompson, Brunswick, managed since 2007

Buy and Sell or Buy and Manage

Finding solutions for seamless results

“Your service exceeded all expectations and the ‘one stop shop’ approach enabled finding solutions for seamless results. In buying and selling, I trusted Hugh and I liked how Synergy took charge, making the whole process hassle free. The auction was amazing; the result was over $1M above our expectation! Brace yourself for referrals in 2010! Are you sure you don’t want to diversify into travel and dating services?!”

Barbara Griffiths, sold in Hawthorn and bought in Toorak, Dec 2009

Changing homes made much less stressful

“My disability made looking for new property difficult and I recognised I needed help with my sale and purchase, and with managing agents. Using your services was the best thing I could have done and resulted in the best result possible.

What was an experience I was very unhappy about (the sale of Hastings St), turned out to be much less stressful. The tradespeople and Kim (interior decorator from Create Expectations) were great to work with and your team got the house looking as good as possible. The choice of agent was excellent and very professional, and a great result was achieved with the sale negotiations.

On buying my new home the number of properties was scaled down for me which was fantastic as I did not have the problem of looking at unsuitable properties.

Nice, positive people to work with. I needed to be managed and this was what you did. Helen was always available, kind and patient.”

Wendy Roach, sold in Hawthorn and bought in Box Hill, Jan 2009

The full buy, sell, manage solution made it all so easy

“In buying our investment property, Hugh came highly recommended for his knowledge and experience of the Melbourne market. We achieved a great result, Hugh was very easy to work with and most importantly, was able to provide us with the full solution with his buy, sell, manage services. We’re very happy with the property management services provided by Synergy.”

Peter and Trish Dolan, Australian citizens living in Ireland who bought in Malvern, June 2009

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Client Testimonials

"In buying and selling, I trusted Hugh and I liked how Synergy took charge, making the whole process hassle free. The auction was amazing; the result was over $1M above our expectation!"

— Barbara Griffiths, sold in Hawthorn and bought in Toorak, Dec 2009